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Sprint Introduces Mobile Captioning App for Hearing Impaired



Wireless service provider Sprint has released a new iOS app that captions conversations in real time. The app uses computerized speech recognition service to caption the caller on the other end. The user can hear the other caller if they are able to and use the captions if they are unable to hear the person on the other end of the line. Then they can respond by voice. It is unclear how accurate the automated captioning will be with people with heavy accents or in loud environments. Sprint says the following about the app:
"Wireless CapTel(R) by Sprint(R) is a free app available for individuals with hearing loss and understandable speech to place calls CapTel services on iOS. Using state of the art voice recognition technology, CapTel delivers captions of everything your caller says, while you listen (with your residual hearing) and speak directly to your caller."
The Wireless CapTel service is free for Sprint users with the Everything Data Plan. In addition to the iPhone Wireless CapTel is compatible with select Android smartphones from Sprint. To uses the service Sprint customers must download the app on the App Store. Click here to learn more about Wireless CapTel from Sprint.
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