How Apple Could Improve the App Store for VoiceOver Users

Potential Feature for App Store

Would you buy a song that may or may not play, a car that may or may not fit in your garage, or a remote that could or could not work with your TV? Probably not, but a similar problem is facing VoiceOver users (and users of other built-in accessibility features) every time they look for a new app on the App Store. This user base is growing quickly due to high quality accessibility features that Apple builds into every iOS device. Currently, the App Store offers no way for users to know if the app will be accessible before hitting the buy button. For VoiceOver users, this means throwing away money if the app turns out to be inaccessible. While the issue of app accessibility has been getting a lot of buzz lately, hopefully Apple can implement some solutions to the problem before and until app accessibility is virtually ubiquitous.

One way to help users know if an app is accessible before hitting the buy button is to add an accessibility report to the apps App Store page. Just as App Store pages prominently displays if an app is compatible with Game Center. This report could be generated during Apple's app review process and consist of a simple rating scale to help users determine if the app is accessible for their needs. As Rene Ritchie of iMore.com suggested, maybe Apple would decide not to recommend any apps that are not fully accessible.

There are other solutions such as allowing developers to create an app accessibility preview alongside the full blown app previews coming with iOS 8. Developers could walk users through how the app interacts with VoiceOver or other accessibility features directly in the App Store using audio and video.

Hopefully Apple and app developers continue to keep in mind when updating their products.

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